Operations Specialist

This is a fully remote position, open to applicants in Pennsylvania.

📋 Description

• Deliver daily operational support for program initiatives, which encompasses communications, coordination, and documentation.

• Oversee and process incoming customer applications from the initial intake stage to final completion, ensuring accuracy, thoroughness, and compliance with program standards.

• Navigate established program workflows, policies, and operational procedures to guarantee consistent and compliant program execution.

• Analyze and interpret existing data reports, providing actionable insights and process enhancements to operations leadership, as needed.

• Aid in routine and ad-hoc data collection activities to assist with internal analysis, audits, and performance monitoring.

⛳️ Requirements

• 3-6 years of pertinent industry experience.

• Bachelor’s degree preferred or comparable professional experience.

• Proficient in Microsoft Office, specifically Excel.

• Must meet all DOT qualification requirements and adhere to all relevant federal, state, and local transportation regulations.

🏝️ Benefits

• Medical, Dental, and Vision Insurance; additionally, we provide a company-sponsored healthcare concierge service to assist in navigating our health plan for optimal decision-making.

• 401(k) plan with company matching.

• Paid vacation, sick leave, personal time, and parental leave.

• Paid Volunteer Time: giving back to our communities is a priority for us.

• Employee Recognition Program – convert your recognition points into gift cards.

• Employee Assistance Program – provides benefits to help you manage everyday responsibilities.

• Access to on-demand training courses to further your career advancement.