Operations & People Associate

This is a fully remote position, open to applicants in Canada.

📋 Description

• Develop presentations and decks for team meetings

• Prepare and process invoices

• Oversee scheduling and coordinate calendars

• Assist in drafting monthly memos for the steering committee

• Manage external email correspondence with outside partners

• Handle expense reimbursements

• Provide support with broader administrative processes

• Help maintain Superbolt's performance management system

• Facilitate the onboarding and offboarding of team members

• Assist in processing raises and promotions

• Ensure the company org chart is regularly updated

• Take ownership of team time tracking and NPS

• Provide assistance with HR processes more broadly

• Be available and responsive for ad hoc discussions with the team

• Proactively address issues to enable the team to concentrate on client work

⛳️ Requirements

• Minimum of 2 years of experience in operations, people/HR, or executive support roles

• Proficient in Google Workspace and Slack

• Familiarity with Claude or other AI tools is an advantage

• Experience in the digital marketing sector is a plus