Operations Manager – Purchase Management, B2B

This is a fully remote position, open to applicants in Germany.

📋 Description

• Assume responsibility for the operational management of our purchasing process and independently oversee the implementation of after-sales activities.

• Serve as the central communication point between dealers and collaborate across departments to facilitate the entire purchasing process.

• Ensure prompt processing through effective coordination, recognize delays, and initiate corrective actions.

• Aid in problem resolution within the purchasing process in partnership with our teams.

• Continuously enhance your knowledge in this role, take on responsibilities, and contribute to the optimization of our processes.

⛳️ Requirements

• Completed commercial/vocational training along with initial experience in corporate customer service or customer management.

• You thrive on customer interaction and possess a structured, dependable, and solution-focused approach to work.

• You exhibit teamwork and a proactive mentality.

• Proficient use of Google Sheets or Excel.

• Excellent written and verbal communication skills in both German and English; you are articulate and confident in customer-facing situations.

🏝️ Benefits

• 28 days of paid vacation to allow you to rejuvenate.

• After completing an additional year of employment, your vacation entitlement increases to 30 days.

• Our employee platform provides numerous discounts on your purchases – enjoy exclusive savings.

• An appealing discount on the purchase of a vehicle from Autohero – a special offer for you, your family, and friends.