Operations Manager – Learning and Academic Systems

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Lead the operational management, support, configuration, and ongoing enhancement of digital learning technologies and academic administration systems.

• Ensure the dependable and efficient delivery of academic operations, student support, assessment preparedness, and activities aimed at student success.

• Responsible for the daily operations of digital learning platforms and academic systems.

• Address system issues and uphold service continuity through effective processes and controls.

• Supervise the configuration of calendars, modules, assessment cycles, and scheduling.

• Facilitate teaching and learning requirements through system enablement.

• Direct and develop the systems operations team.

⛳️ Requirements

• Relevant Bachelor’s degree.

• Postgraduate qualification is an advantage.

• Experience in digital learning or academic systems operations.

• Knowledge of student information systems and platform support.

• Skills in systems integration and incident management.

• Proficiency in staff training and team leadership.

• Previous experience in higher education is preferred.

🏝️ Benefits

• Preference will be given to applicants from designated groups.

• Appointments will be made in accordance with our EE requirements.