This is a fully remote position, open to applicants in Poland.

• Managing operational workflows

• Evaluating business performance

• Facilitating collaboration among internal teams

• Ensuring operational effectiveness across current initiatives

• Assessing key product and financial indicators across various projects

• Detecting anomalies, potential risks, and opportunities for growth

• Performing root-cause analysis in collaboration with analysts and internal teams

• Leading cross-functional teams to address operational issues

• Overseeing task execution and compliance with service level agreements (SLAs)

• Promoting alignment and effective communication among internal departments

• Converting business requirements into actionable tasks

• Initiating enhancements and scaling successful operational practices

• Background in iGaming within Operations, Project Management, or Account Management roles

• Comprehensive understanding of product and financial metrics

• Proficient in data analysis and identifying root causes for discrepancies

• Experience in pinpointing bottlenecks and inefficiencies in operational workflows

• Capability to suggest and implement improvements in operational processes

• Familiarity with Jira and Confluence

• High degree of ownership and initiative

• Excellent communication and coordination abilities

• Proficiency in English at an Upper-Intermediate (B2) level or higher

• Private insurance

• An additional Day Off (1) per calendar year

• Compensation for a sports program

• Comprehensive Mental Health Programme

• Complimentary online English lessons with native speakers

• Generous referral program

• Opportunities for training, internal workshops, and participation in international professional conferences and corporate events

Operations Manager

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