Operations Manager

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Advocate for and implement safety awareness through the Positive Safety Culture safety model.

• Train and guide all employees in completing necessary paperwork and meeting associated deadlines.

• Mentor drivers on incidents captured via DriveCam technology.

• Oversee the safety performance of the region and branches by strictly following all safety policies and protocols.

• Responsible for providing information and images related to any PTI accidents to the Safety and Risk departments.

• Organize safety meetings as needed and motivate staff to participate in the local safety committee.

• Conduct driver evaluations, including ride-along road tests, both initially, annually, and as required.

• Assist in the recruitment, selection, training, and retention of a high-quality driver workforce.

• Facilitate pre-employment, reasonable suspicion, and random drug and alcohol testing.

• Maintain staffing levels aligned with business objectives to fulfill customer needs.

• Oversee the OTR and DYV schedules.

• Utilize provided staffing tools and cultivate relationships within the local community.

• Provide supervision and coaching to all employees.

• Manage and oversee branch expenditures; monitor and regulate expenses.

• Properly train and supervise all employees regarding operational technology, equipment, and compliance with paperwork requirements.

• Be prepared to travel as directed by your Supervisor.

• Ensure all trips and tasks are executed accurately, promptly, and professionally.

• Conduct coaching, disciplinary actions, and/or employment separation processes as necessary.

• Coordinate with the Dispatch department to guarantee all trips are adequately covered.

• Communicate with the Payroll Department regarding any staff-related issues that arise.

• Monitor and assess driver performance through direct observations and the use of available technology.

• Ensure all drivers are scheduled and operate within their Hours of Service (HOS).

• Collaborate effectively with the Driver Support Center (DSC).

• Ensure all vehicles are maintained according to Fleet Department instructions.

• Conduct vehicle compliance inspections as needed.

• Adhere to the vehicle maintenance and repair policies established by the Fleet Department.

• Track the status and availability of all out-of-service “OOS” and “available” vehicles, including rental vehicles when necessary.

• Update vehicle counts as required by the Fleet Department or the Director of Operations.

⛳️ Requirements

• Associate or Bachelor’s degree (preferred).

• At least 1 year of supervisory or management experience.

• Strong communication and organizational skills.

• Proficiency with Microsoft Office applications.

• Familiarity with all PTI software tools such as DriveCam, Trimble, and Crew.

• Possession of a valid state driver’s license corresponding to the state of employment.

• A minimum of 5 years of verifiable driving experience.

• Must reside within 30 minutes of the branch location.

• Capability to read, write, and communicate in English.

• Ability to utilize a GPS/Technology System and understand roadmaps.

• Must maintain a cell phone and keep PTI informed of the current phone number.

• Ability to lift and pull up to 15 pounds.

• Must be able to climb in and out of the vehicle.

• Must be capable of bending to inspect the undercarriage of vehicles and tires.

• Must be able to manually open and close all vehicle doors and hatches.

• Ability to remain seated for extended periods while driving, as required.

• Must be able to perform essential job functions with or without reasonable accommodation.

🏝️ Benefits

• Various health insurance plan options.

• Paid vacation time.

• 401(K) retirement plan.

• On-the-job training.

• Discounted cell phone plans for Verizon and AT&T.

• Opportunities for growth and advancement within the company.