Operations Manager

This is a fully remote position, open to applicants in Pakistan.

📋 Description

• Overseeing all daily operations throughout the organization

• Coordinating internal teams including support, creative, logistics, and media buyers

• Ensuring the seamless execution of orders, customer service, workflows, and timelines

• Implementing processes, standard operating procedures (SOPs), and operational enhancements

• Monitoring key performance indicators (KPIs) and managing operational dashboards

• Handling communication with suppliers, partners, and external service providers

• Assisting with product launches and peak seasons such as Black Friday and new brand introductions

• Addressing operational issues and resolving bottlenecks

• Overseeing or coordinating website updates and modifications as necessary

• Preparing the operational framework for scaling up: incorporating new brands, increasing volume, and managing greater complexity

• Collaborating closely with the founder on strategic and execution-related decisions

⛳️ Requirements

• Proven experience in e-commerce operations

• Exceptionally organized, dependable, and focused on execution

• Possesses strong problem-solving abilities and maintains composure under pressure

• Experience in team management and recruitment

• Capable of establishing structure within a fast-paced environment

• Familiarity with online tools such as Shopify, Notion, Slack, and customer support software

• Fluent in English

• Available for full-time and long-term commitment

🏝️ Benefits

• Competitive compensation package

• Full remote work flexibility (international applicants are encouraged to apply)

• A long-term position with significant responsibility and autonomy

• Opportunities for career advancement (Ops → Head of Ops → COO)

• Collaborate with a team and founder who possess an ambitious and dynamic vision

• Join a rapidly growing international brand and contribute to building the operational foundation of a future 10-figure enterprise