Operations Manager

This is a fully remote position, open to applicants in Argentina.

📋 Description

• Perform tasks according to a detailed loan checklist, accurately extracting information from loan applications and legal documents with great attention to detail.

• Identify, assess, interview, and oversee contractors on platforms such as Fiverr for individual projects.

• Proactively design workflows and create clear video tutorials and documentation using tools like Scribe and screen recording software.

• Manage professional email and phone communications with banks, title companies, and borrowers to gather post-closing documentation.

• Acquire knowledge and maintain proprietary loan processing software (Mortgage Automator), while also overseeing daily internal operations through Monday.com and Slack.

• Address abstract or unique operational requests independently.

⛳️ Requirements

• Over 3 years of experience in operations, administrative management, executive assistance, or project coordination—preferably in a fast-paced remote setting.

• Strong proficiency in Excel and Google Workspace (Docs, Sheets, Drive).

• Native or advanced fluency in English (both written and spoken).

• A personality that prioritizes directness, transparency, and constructive criticism.

• Demonstrated ability to solve problems independently without supervision.

• Exceptional attention to detail.

🏝️ Benefits

• Two weeks of paid vacation after one year of employment.

• Flexible observance of national holidays.