Operations Manager – ABA Therapy In Home Services

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Overseeing daily operations for in-home service delivery

• Managing client and staff scheduling to guarantee consistent, high-quality care

• Aiding in the onboarding and support of Behavior Technicians in the field

• Collaborating with Clinical Leadership to ensure seamless service coordination

• Assisting with community outreach and fostering local relationships

• Acting as a primary contact for families to promote a positive service experience

⛳️ Requirements

• A minimum of 2 years of experience in ABA or behavioral health

• At least 3 years of experience in scheduling, medical front office, or clinic operations is preferred

• Excellent customer service and communication abilities

• Capability to organize, multitask, and solve problems in a fast-paced environment

• Experience in supporting or leading teams

• Must reside within driving distance of one of our clinics in North Carolina - Wilmington, Fayetteville, Raeford, Southern Pines, Winston Salem, Greensboro, Charlotte

• Self-driven and able to work collaboratively

🏝️ Benefits

• Paid time off

• Paid holidays

• Paid training

• Health & dental insurance

• 401(k) retirement plan

• A supportive, collaborative, and inclusive work culture