Operations Engineer

This is a fully remote position, open to applicants in Azerbaijan.

📋 Description

• Act as the main dashboard overseer throughout your shift

• Assess and investigate production incidents

• Manage lower-severity incidents comprehensively from detection to resolution

• Assist the TSO Lead during significant incidents

• Prepare incident communications under the guidance of the TSO Lead

• Examine incident patterns, recurring problems, and production bugs

• Assemble incident timelines and create initial PIR documents

• Develop and uphold operational automation

• Execute organized shift handoffs

• Provide coverage for the TSO Lead during their time off

⛳️ Requirements

• Over 4 years of experience in SRE, DevOps, production operations, NOC, or technical operations within a high-availability setting

• Excellent troubleshooting and investigative abilities

• Practical experience with Datadog (or a comparable observability tool)

• Proficient in at least one scripting language: Python, Go, or Bash

• Strong written and verbal communication skills in English

• Familiarity with Kubernetes and cloud infrastructure

• Knowledge of SLOs, error budgets, and burn-rate alerting

• Experience with incident management tools: JIRA or JIRA Service Management

• Background in or keen interest in AI/ML-assisted operations

• Willingness to work in a 24x7 shift-based environment

🏝️ Benefits

• Health insurance

• Remote work options