Operations Coordinator, Media & Publishing

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Maintain and ensure the accuracy of publisher contact information.

• Merge duplicate publisher records or aliases within CRM systems.

• Communicate with publishers during the onboarding process—oversee link building, pixel testing, and billing validation.

• Monitor, document, and assist with new publisher launches, testing, and declines alongside Publisher Managers.

• Confirm that publisher property information is accurately recorded and current.

• Request and archive benchmark statistics for performance forecasting.

• Process test orders for new accounts and provide troubleshooting support as necessary.

• Solicit, review, and archive publisher media kits and placement samples.

• Ensure that creatives conform to publisher specifications and requirements.

• Coordinate internal reviews, feedback, and approvals for placement compositions.

• Store client-approved creatives and keep live documentation updated.

• Generate and share tracking links, ensuring proper setup and communication.

• Request postback integrations, manage piggyback pixels, and oversee testing workflows.

• Collaborate with finance teams to convey billing terms and project details.

• Ensure insertion orders are established for all billing requirements.

• Track and log billing changes and opportunities within the project management system.

• Maintain accurate data in project management and CRM platforms.

• Monitor automations and address any issues to ensure efficient workflow operations.

• Keep internal documentation, templates, and tracking logs organized.

• Facilitate internal communications to ensure that priorities are clearly defined and processes are adhered to.

⛳️ Requirements

• A stable Internet connection of at least 50 mbps.

• Backup internet connection.

• Minimum of 8GB RAM.

• Core i5 processor or higher.

• Fully functional webcam.

• Fully operational microphone and audio system.

• Well-organized workstation.

🏝️ Benefits

• 100% Remote Work 💯

• Monthly Grocery Allowance.

• Monthly Internet Allowance.

• Monthly Electricity Allowance.

• Personal Medical Insurance.

• Personal Dental Insurance.

• Paid Leave.

• Paid Holidays.