Operations Coordinator – Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Serve as the main point of communication between the owner and office personnel, ensuring that information is effectively relayed and all parties remain informed.

• Monitor assigned tasks and guarantee their completion within designated timeframes.

• Organize and uphold communication channels, documentation, and task management systems.

• Facilitate daily workflows and assist in administrative processes.

• Provide support with client and customer communications as necessary.

• Uphold confidentiality and professionalism in every interaction.

• Aid the team in adjusting to changing business requirements and priorities.

⛳️ Requirements

• Proven experience in a coordination, administrative support, or customer service position.

• Proficient in Microsoft 365, including Outlook, Word, and Excel.

• Background in managing regular client or customer communications in a support role.

• Proficient in English (C1 level) for both written and verbal professional communication.

• Legally authorized to work in the country of residence.

• Capacity to align working hours with U.S. Eastern Time business hours.

• Dependable high-speed internet, a headset suitable for frequent calls, a quiet workspace, and backup power for remote work.

• Familiarity with supporting clients in the construction industry or knowledge of construction business operations.

• Understanding of the roofing, construction, or home service sectors.

• Experience with project management, CRM, or scheduling software.

• Background in a remote working environment.

🏝️ Benefits

• Opportunity to engage in a variety of diverse and stimulating projects.

• A supportive and collaborative workplace atmosphere.

• Weekly payment schedule.

• Weekends off.