Operations Associate

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in creating a remarkable employee experience by ensuring smooth daily operations.

• Oversee the onboarding process for new hires, including paperwork, equipment setup, system access, and orientation logistics.

• Manage employee offboarding procedures, such as access revocation, equipment returns, and exit paperwork.

• Keep onboarding and offboarding checklists and trackers up to date.

• Process routine payroll entries each cycle for review and approval.

• Provide support for employee benefits enrollment, modifications, and terminations.

• Act as the primary point of contact for employees regarding standard policy inquiries.

• Maintain accurate employee records in HR systems.

• Assist with leave administration by tracking requests and keeping records organized.

• Handle sensitive employee information with care and confidentiality.

• Organize HR documentation, templates, and operational manuals.

• Offer administrative and operational assistance for various initiatives.

• Identify and recommend enhancements to operational processes and documentation.

⛳️ Requirements

• Bachelor's degree in Human Resources, Business, or a related field; or equivalent experience.

• At least 1 year of experience in operations, HR, administration, or a related field.

• Strong organizational abilities with a keen eye for accuracy and detail.

• Comfortable serving as a responsive initial point of contact for employees across different time zones.

• Capable of handling sensitive and confidential information with professionalism and discretion.

• Excellent written and verbal communication skills, with the ability to engage thoughtfully across cultures and time zones.

• Eager to learn new systems and technologies, with the capability to adapt quickly to new tools and processes.

• Preferred: Experience with an HRIS or HCM platform.

• Preferred: Experience in onboarding or offboarding employees in a remote or distributed team environment.

• Preferred: Familiarity with international HR operations, Employer of Record (EOR) models, or multi-country payroll.

• Preferred: Experience working cross-culturally or internationally, adaptable to various communication styles and workplace norms within a global team.

• Preferred: Experience in a nonprofit, research, or mission-driven organization.

• Preferred: Professional HR certification (e.g., PHR, SHRM-CP) is a plus.

🏝️ Benefits

• Medical, dental, and vision insurance – ESP covers 100% of the premium.

• 401k plan with matching contributions.

• $2,000 home office stipend.

• $1,000 professional development stipend.

• $1,400 co-working stipend.

• Unlimited paid time off, with a recommended minimum of three weeks per year.

• Flexible working hours.

• Regular team retreats around the globe.