Operations and Logistics Administrator

This is a fully remote position, open to applicants in United States.

📋 Description

• Maintain and oversee current standard operating procedures across all departments.

• Travel may be required up to 30% of the time to support job-related activities as necessary.

• Effectively communicate and present information to internal leadership, healthcare professionals, and hospital executives.

• Review, audit, update, and generate opportunities, rate cards, and job listings within Bullhorn and the Quickbase Order Grid application.

• Assist in the development and updating of client presentations.

• Participate in client calls, document notes, identify needs, and convey solutions.

• Collaborate with the logistics team to manage, update, and analyze hotel RFPs and reported availability.

• Provide precise and detailed housing directions to candidates and USN staff.

• Address call center tickets and resolve issues related to operations, housing, and transportation.

• Coordinate across various departments or functional areas to enhance work production and service quality.

• Develop, manage, and track both internal and external surveys.

• Perform additional tasks as assigned by management.

⛳️ Requirements

• High School diploma is required.

• A minimum of two years' experience in general office settings, customer service, or data entry is essential.

• Ability to follow instructions and work independently while exercising sound judgment is necessary.

• Strong organizational and time management skills, with the ability to prioritize tasks and meet performance expectations in a dynamic environment.

• Flexibility and adaptability in managing changing schedules and tasks.

• Excellent verbal and written communication abilities.

• Capacity to handle sensitive and confidential situations with tact, discretion, and diplomacy.

• Strong decision-making capabilities, including the ability to interpret and apply written procedures and policies.

• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint.

• Intermediate to advanced skills in Excel are preferred.

• Desired marketing and communication skills, including the ability to format and create presentations.

• Familiarity with QuickBase, Smartsheet, Bullhorn, DocuSign, and similar business tools is preferred.

• Previous experience in healthcare, staffing, or project planning is desired.

• Experience in a multi-company or divisional organization is preferred.

• Capability to use telephone, email, video conferencing, and face-to-face communication effectively.

• Ability to operate office equipment, including computers, copiers, scanners, cameras, phones, headsets, keyboards, and mice.

• Ability to sit for extended periods at a keyboard and workstation.

• Capability to lift up to 15 pounds occasionally.

🏝️ Benefits

• Health insurance

• Dental insurance

• Vision insurance

• FSA/HSA

• Company-paid life insurance

• 401K with discretionary matching

• Paid time off

• Paid parental leave

• Tuition reimbursement