Operations and Growth Coordinator

This is a fully remote position, open to applicants in Guatemala.

📋 Description

• Take full ownership of the publishing calendar from start to finish, which includes planning, scheduling, validating, and repurposing content across various platforms.

• Utilize AI content systems and content libraries to ensure a consistent and increasing publishing rhythm.

• Daily publication of stories and posts from the existing content libraries.

• Ensure content operations are covered during the founder's absence.

• Collaborate with video editors and team members, managing timelines, deliveries, and follow-ups.

• Track platform performance and suggest necessary adjustments.

• Conduct research on personal brands and generate innovative format and content ideas.

• Oversee the rollout of YouTube, including planning for deployment, conducting research, coordinating resources, and ensuring successful launches.

• Initiate and foster daily sales conversations on Instagram and Facebook.

• Assist with chat-based selling and transfer qualified conversations to the founder.

• Manage ManyChat messaging automations and follow up on replies.

• Schedule podcast bookings through thorough research, pitching, and coordination.

• Keep track of the conversations-opened-per-week dashboard.

• Lead the creation of lead magnets to drive opt-ins and maintain the daily conversation pipeline.

• Handle recurring invoicing and follow-up on payments using QuickBooks.

• Onboard new coaching clients effectively.

• Manage emails, handle bookings, and safeguard the founder's calendar.

• Document tasks and create checklists and templates for transferable processes.

• Undertake additional relevant tasks as assigned to align with changing business goals.

⛳️ Requirements

• Prior experience as a virtual assistant, social media coordinator, or operations coordinator.

• Comfortable using AI tools on a daily basis and quick to adapt to new software and workflows.

• Proficient in French with excellent verbal and written communication skills (C1-C2 CEFR).

• Eager to learn Québécois French, including its expressions and cultural nuances.

• Strong capability to interpret data tables and derive accurate conclusions.

• Exceptional organizational skills with keen attention to numbers, dates, and names.

• Experience in managing multi-platform social media publishing calendars, including Metricool.

• Proficient in using social scheduling, messaging automation, and productivity tools such as ManyChat and Meta Business.

• Strong research skills and problem-solving abilities.

• Ability to independently communicate progress, identify blockers, and report mistakes.

• Capable of handling confidential financial and client information with discretion.

• Must have a webcam, microphone, and computer.

• Excellent proficiency in English, both verbal and written (C1-C2 CEFR).

• A quiet home office environment with a reliable internet connection of 100 Mbps or higher.

🏝️ Benefits

• Required to have a webcam, microphone, and computer; relevant software and subscriptions will be provided.

• Opportunity to work remotely from home.

• Standard working hours from Monday to Friday.

• English proficiency assessment and psychometric evaluation included in the recruitment process.

• Skills assessment designed to simulate role tasks and provide insight into the work requirements.