Operations Analyst I

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Provide operational assistance for service routines and manage orders effectively.

• Ensure the accurate execution of processes and maintain high-quality records.

• Address requests of low to medium complexity.

• Assist in organizing service queues efficiently.

• Contribute to enhancing the operational efficiency of the department.

• Manually input orders into corporate systems.

• Perform corrections, adjustments, and regularizations of orders.

• Aid in the operational implementation of commercial campaigns.

• Carry out tasks related to enrollment campaigns.

• Identify and rectify registration or operational discrepancies.

⛳️ Requirements

• Bachelor's degree (either in progress or completed).

• Fundamental knowledge of Microsoft Office or Google Workspace.

• Comfortable utilizing systems and digital tools.

• Strong written communication and organizational abilities.

• Capability to adhere to operational processes and procedures.

🏝️ Benefits

• Meal and/or food allowance.

• Health and dental insurance.

• Transportation allowance.

• Extended maternity and paternity leave.

• Childcare assistance.

• Health and well-being support: partnerships with Wellhub and Zenklub.

• Education assistance.

• Discount on airline tickets.

• Partnership for pet health insurance.

• Access to Arco educational materials for employees' children.

• Partnerships for MBA and postgraduate programs.