Operations & Admin Coordinator

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Oversee and coordinate internal workflows, tasks, and documentation.

• Facilitate operational processes across sales, onboarding, and delivery.

• Manage internal systems, trackers, and reporting dashboards.

• Provide assistance with scheduling, meeting organization, and team logistics.

• Enhance and optimize processes whenever feasible.

• Aid in client onboarding and continuous account administration.

• Serve as a liaison between clients and technical teams.

• Monitor project progress and ensure adherence to deadlines.

• Compile reports, proposals, and client-related documentation.

• Maintain and update CRM systems (e.g., HubSpot or similar).

• Guarantee data accuracy throughout sales pipelines and customer records.

• Assist the sales team with administrative tasks, proposals, and follow-ups.

• Support the invoicing process, purchase orders, and expense tracking.

• Collaborate with the finance team on administrative tasks.

• Assist in reporting on revenue, deals, and operational metrics.

• Provide ad hoc assistance to leadership and commercial teams.

• Help in the creation of presentations, documents, and SOPs.

• Aid in coordinating marketing or outreach initiatives when necessary.

⛳️ Requirements

• 3–6+ years of experience in operations, administration, or business support roles.

• Background in a tech, SaaS, IT services, or startup setting is highly desirable.

• Proven experience supporting remote or international teams.

• Strong organizational and multitasking skills.

• Excellent written and verbal communication abilities.

• Meticulous attention to detail.

• Process-oriented with a proactive approach.

• Comfortable navigating multiple systems.

• Proficiency in CRM systems (e.g., HubSpot).

• Familiarity with Google Workspace / Microsoft Office (particularly Excel).

• Knowledge of project management tools (Asana, ClickUp, Monday, etc.).

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health and wellness benefits.

• Opportunities for professional development and career advancement.

• Flexible working arrangements, including remote work options.

• Dynamic and inclusive company culture.