Open Source Community Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee and monitor customer contribution engagements alongside account, product, and engineering teams.

• Validate engagement scope, priorities, and team availability.

• Facilitate initial discussions with account teams and customers regarding feasible contributions.

• Link customers to the relevant product and engineering leads.

• Manage contributor recognition initiatives, including awards and community features in release communications.

• Collaborate with product marketing and stakeholders to ensure program content is delivered on time.

• Advocate for team initiatives internally and empower other teams to get involved.

• Publicize programs externally through writing and events to attract and engage contributors.

• Utilize existing tools and AI agents to execute work effectively.

• Recognize and implement improvements in workflows over time.

⛳️ Requirements

• Outstanding written and verbal English communication skills.

• Comfort in engaging directly with customers and public audiences.

• Resourceful and systematic, possessing a strong sense of ownership and readiness to tackle diverse tasks.

• Preferred AI fluency, or a clear eagerness to learn: capability to create or utilize agents to enhance workflows, demonstrating sound judgment on when human review is necessary.

• A technical background with DevOps experience is preferred.

• Experience contributing to an open-source project is preferred, with the ability to read code and assess a merge/pull request.

• Willingness to travel occasionally to customer sites or community events.

• Must have authorization to work in the U.S. without sponsorship.

🏝️ Benefits

• Potential for contract extension through January 31, 2027.

• Full-time work schedule of 40 hours per week.

• Occasional travel to customer sites or community events.