Head of Social, Community

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Develop and implement the strategy for social and community at Mercury, integrating social media, creators, influencers, and merchandise into a unified ecosystem.

• Cultivate and enhance Mercury’s voice across various channels.

• Create innovative campaigns and programs, encompassing social concepts, partnerships with creators, and merchandise initiatives.

• Link community efforts to the wider marketing organization.

• Collaborate with Brand, Creative, Growth, Product Marketing, Support, and other teams.

• Transform company objectives into broader concepts and relay community insights back to Mercury.

• Oversee goals, budgets, performance metrics, and operational rhythms for the function.

• Balance creative aspirations with analytical precision.

• Lead, mentor, and develop a multidisciplinary team of three members.

• Expand the organization as ambitions grow.

• Report directly to the Head of Brand.

⛳️ Requirements

• Proven experience in leading a team and managing significant budgets in social media, merchandise, creator or influencer partnerships, or related brand and community fields.

• Outstanding creative and editorial judgment.

• Capability to craft compelling social media posts, assess concepts, provide insightful creative feedback, and uphold high standards.

• Systems-oriented mindset: adept at linking channels and moments to a broader brand narrative.

• Strong instincts for cross-functional collaboration.

• Ability to align diverse priorities while keeping the customer and community at the forefront.

• An inquisitive nature regarding culture and the digital landscape.

• Strong leadership skills in people management.

• Competence in hiring, mentoring, and developing talent across various disciplines.

• Ability to transition seamlessly between strategic planning and detailed execution.

🏝️ Benefits

• Base salary.

• Equity (stock options/RSUs).

• Comprehensive benefits package.

• Commitment to Equal Employment Opportunity.

• Access to reasonable accommodations during the recruitment process for applicants with disabilities or special needs.