Online Education Platform Manager – Bilingual Spanish/English

This is a fully remote position, open to applicants in United States.

📋 Description

• Supervise, enhance, and expand the online educational training platform.

• Oversee digital content while providing support to users and group clients.

• Ensure the technical integrity and aid in the creation of new educational offerings.

• Upload, categorize, and manage educational video content on the training platform.

• Review edited videos to verify quality, accuracy, branding consistency, and proper formatting prior to publication.

• Develop, upload, and manage quizzes, tests, and learning assessments linked to training modules.

• Keep accurate course descriptions, learning paths, and supporting materials up to date.

• Assist in the ongoing development and management of the platform's website.

• Work collaboratively with developers, designers, and internal stakeholders to enhance user experience and functionality.

• Detect and resolve platform issues while coordinating solutions.

• Aid in platform updates, feature testing, and quality assurance efforts.

• Manage group sales access, enrollments, and permissions effectively.

• Provide support to organizational clients utilizing the platform for group training.

• Offer technical assistance to users facing login, access, or functionality challenges.

• Address user inquiries in a professional and timely manner.

• Investigate potential new educational topics, certifications, and training pathways that align with organizational objectives.

• Assist in assessing market demand, audience needs, and opportunities for platform expansion.

• Contribute to the creation of new courses and educational initiatives.

• Monitor platform performance, user engagement, and course completion rates.

• Maintain organized documentation of processes, updates, and content workflows.

• Support reporting related to course usage, group participation, and platform growth.

⛳️ Requirements

• Proficient in both Spanish and English (written and verbal).

• Experience in managing online learning platforms, websites, or digital content systems.

• Strong attention to detail and quality control capabilities.

• Comfortable reviewing video content and handling multimedia assets.

• Basic knowledge of website management and online platforms.

• Excellent organizational and time management abilities.

• Capable of troubleshooting technical issues and providing user support with patience and professionalism.

• Experience working remotely and collaborating across teams.

🏝️ Benefits

• Health insurance.

• Professional development opportunities.