Oncology Territory Account Specialist, Hematology

This is a fully remote position, open to applicants in Michigan.

📋 Description

• Drive tailored account experiences that align with the specific needs of each account and healthcare provider.

• Serve as the main point of contact for significant accounts and healthcare professionals (HCPs).

• Establish impactful customer relationships and identify common priorities.

• Connect customers with Novartis resources to enhance patient outcomes.

• Balance the generation of demand with strategic engagement of accounts.

• Address and resolve account-related challenges with customized solutions.

• Develop strategic territory plans that promote product demand and support patient outcomes.

• Collaborate with territory colleagues, field teams, and home-office staff to meet customer needs and provide access support.

• Assess market knowledge, competitive environments, and cross-functional dynamics to foresee opportunities and challenges.

• Utilize territory data and market trends to extract local insights and bolster pull-through initiatives.

• Lead customer interactions both virtually and face-to-face.

• Organize stakeholder planning sessions to tackle complex challenges.

• Provide immediate access support and work alongside Patient Specialty Services.

• Implement digital tools and omni-channel strategies for effective virtual and in-person customer outreach.

⛳️ Requirements

• A bachelor’s degree from an accredited 4-year college or university is mandatory.

• Relevant experience in the pharmaceutical, biotech, healthcare, or similarly structured industries with large, geographically dispersed sales teams over the past 5 years; experience in complex sales involving medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors is also advantageous.

• Associate-level candidates may have limited prior sales experience or possess 4+ years of US military service in a leadership role.

• Demonstrated history of consistent high performance.

• Proven experience in navigating and selling to large accounts and key customers.

• Analytical skills to identify, prioritize, and apply relevant information to address customer issues.

• Ethical leadership with the capability to promote ethical behavior and adherence to company policies and legal regulations.

• Must live within the territory or within a reasonable commuting distance of 50 miles from the territory boundary.

• Willingness to travel 60–80% across a wide geography.

• Ability to drive and/or fly within the territory.

• A fully valid and unrestricted driver’s license is required.

• For the Territory Account Specialist position: a minimum of 2 years' experience in a relevant specialty pharmaceutical, biotech, healthcare, medical device, diagnostics, life sciences services, insurance, consumer health, B2B, or similarly complex sales role within the past 5 years.

• For the Senior Territory Account Specialist position: a minimum of 5 years' experience in a relevant industry or similarly complex sales role within the last 5 years.

• Associate-level candidates must exhibit collaboration, effective cross-functional work in a matrix environment, and proficient communication of product information.

• Preferred: experience across various therapeutic groups, disease states, account management strategies, and new product launches.

• Preferred: knowledge of patient services, market access, buy and bill, specialty pharmacy, reimbursement, and engaging with HCPs.

• Customer-facing personnel must adhere to relevant customer credentialing requirements, which may include vaccination.

• Successful completion of initial training, including home study, of 8 hours or less per day and 40 hours or less per week is required.

🏝️ Benefits

• Performance-based cash incentives.

• Potential eligibility for annual equity awards, based on role level.

• Comprehensive health benefits.

• Life insurance benefits.

• Disability insurance benefits.

• 401(k) plan with company contributions and matching.

• Vacation time.

• Personal days.

• Paid holidays.

• Additional leave options.

• Reasonable accommodations available for individuals with disabilities.