Oncology Solution Architect – Growth & Expansion Team

This is a fully remote position, open to applicants in Australia.

📋 Description

• Lead intricate software expansion initiatives throughout North America, ensuring alignment with overarching sales objectives.

• Create and execute customized account strategies that connect customer business requirements with software portfolio capabilities and goals for value realization.

• Exhibit a comprehensive understanding of the healthcare sector, including the competitive challenges faced by integrated delivery networks (IDNs), and utilize this knowledge to formulate effective expansion and growth strategies.

• Formulate and deploy communication and engagement strategies that promote focused execution, enhance stakeholder alignment, and build strong, lasting relationships with strategic clients.

• Foster collaboration with regional leadership, territory sales, CSMs/TSMs, and AOS teams to identify, assess, and prioritize expansion opportunities within complex accounts.

• Assist territory-based CSMs and TSMs in improving account execution and aligning technical solution positioning with customer business objectives and system lifecycle requirements.

• Promote cross-functional collaboration across sales, products, services, and finance to ensure coordinated execution for complex accounts.

• Anticipate customer issues related to the adoption, integration, and scalability of software solutions in oncology and related service lines.

• Contribute to business cases for investing in new offerings, integrations, and market expansion efforts.

• Analyze healthcare trends, market dynamics, and evolving customer adoption strategies to guide software positioning and account strategy.

• Enhance business performance across assigned accounts by contributing to profitable growth and expansion efforts.

• Monitor adoption rates, expansion pipelines, and renewal health across key accounts in partnership with CSMs.

• Influence complex sales cycles and enterprise account strategies through effective collaboration and strong business insight.

⛳️ Requirements

• Bachelor’s degree in business, engineering, computer science, or a related field (advanced degree preferred).

• Over 5 years of experience in software sales, enterprise software, SaaS, or digital health, particularly with large, complex accounts.

• Demonstrated ability to collaborate with consulting, customer success, and technical sales teams to foster adoption and expansion.

• Experience in contributing to forecasts, account planning, and performance metrics within a matrixed environment.

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• 401(k) retirement plan

• Life insurance

• Long-term and short-term disability insurance

• Paid parking/public transportation

• Paid time off

• Paid sick and safe time