Onboarding Specialist

This is a fully remote position, open to applicants in South Africa.

📋 Description

• Facilitate the entire onboarding journey for new hires, starting from acceptance of the offer to their initial session.

• Gather and manage all necessary onboarding documentation, credentials, certifications, and clearances.

• Follow up with new hires to ensure that all required documentation is completed.

• Oversee the onboarding timeline and ensure new hires are adhering to their schedules.

• Track mandatory training and follow up on any incomplete training sessions.

• Enroll new employees into scheduling, data/clinical, payroll, email, and communication platforms.

• Ensure that new hires have the necessary access and information prior to their start date.

• Serve as the main contact for new hires during their initial weeks.

• Address onboarding inquiries through phone, email, and text.

• Provide ongoing guidance and support throughout the onboarding process.

• Keep precise records of the onboarding activities.

• Identify obstacles, delays, and recurring issues related to onboarding.

• Collaborate with the broader team to enhance onboarding processes and improve the experience for new hires.

• Assist with general HR and administrative onboarding duties as necessary.

⛳️ Requirements

• Previous experience in onboarding, HR administration, healthcare administration, recruitment coordination, or a comparable administrative role is beneficial.

• Familiarity with the healthcare, ABA, behavioral health, or clinical sectors is advantageous.

• Outstanding organizational and time-management abilities.

• Strong follow-up and follow-through skills.

• Excellent attention to detail and precision.

• Friendly, professional, and confident communication skills.

• Proficient in communicating via phone, email, and text.

• Strong computer skills.

• Quick to learn and adept at navigating new software and systems.

• Capable of managing multiple new hires and onboarding processes concurrently.

• Self-driven and able to work independently in a remote setting.

• Professional, approachable, and solutions-oriented demeanor.

• Availability to work US Hours (9am-5pm EST).

• The recruitment process entails completing an application, submitting a CV, and participating in a one-way video interview.

• This position is structured as an independent contractor arrangement, with details regarding hours, compensation, and contract terms provided in writing.

🏝️ Benefits

• Opportunity to work in a dynamic and supportive environment.

• Flexible work arrangements that promote work-life balance.

• Professional development opportunities to enhance your skills.

• Competitive compensation package.