Onboarding Specialist

This is a fully remote position, open to applicants in Arizona, +8 more states.

📋 Description

• Oversee the complete onboarding process for new employees, starting from offer acceptance to Day 1 and their seamless integration into the organization.

• Organize all pre-employment procedures, such as background checks, drug tests, employee health assessments, I-9 completion, and necessary onboarding paperwork.

• Act as the main liaison for candidates, hiring managers, facilities, and internal stakeholders throughout the onboarding journey, ensuring effective communication and an outstanding candidate experience.

• Arrange and facilitate onboarding events, orientation sessions, training, and meetings with essential stakeholders.

• Track onboarding progress to confirm that all employment prerequisites and compliance timelines are fulfilled before the start date.

• Address escalated onboarding questions and ServiceNow tickets, investigating and resolving issues promptly.

• Conduct onboarding sessions to familiarize new hires with company policies, culture, and organizational expectations.

• Collaborate with hiring managers and operational leaders to ensure new employees receive the necessary tools, access, and resources for a successful start.

• Perform regular follow-ups with new hires and leaders to facilitate a smooth transition and resolve any questions or concerns.

• Keep precise documentation within the Applicant Tracking System (ATS) and other HR platforms to ensure adherence to company policies and regulatory standards.

• Contribute to ongoing process enhancement initiatives by identifying ways to improve the onboarding experience and operational efficiency.

• Utilize Microsoft Excel and other Microsoft Office tools to manage onboarding data, monitor progress, and maintain reporting.

• Uphold confidentiality while managing sensitive employee information and ensuring compliance with HIPAA, I-9, state employment laws, and organizational policies.

• Work effectively within a remote, high-volume team setting while juggling multiple onboarding tasks concurrently.

⛳️ Requirements

• A minimum of 2-4 years of professional experience in onboarding, human resources, talent acquisition, HR operations, or a related discipline.

• Proven experience in coordinating high-volume onboarding processes and managing competing priorities effectively.

• Familiarity with HR compliance, including I-9 regulations and state employment laws.

• Excellent customer service and communication abilities, with a talent for cultivating positive relationships with candidates and internal stakeholders.

• Strong organizational, time management, and multitasking skills, with the capability to work independently in a remote setting.

• High level of computer proficiency, including Microsoft Excel and Microsoft Office applications.

• Capability to handle confidential information with professionalism and discretion.

• Comfort working in a fast-paced environment that supports multiple facilities and high onboarding volumes.

🏝️ Benefits

• Comprehensive Benefits: Various levels of medical, dental, and vision coverage available for full-time and part-time employees.

• Financial Protection & PTO: Life insurance, accident coverage, critical illness, hospital indemnity insurance, short- and long-term disability, paid family leave, and paid time off.

• Financial & Career Growth: Assistance with tuition for higher education and certifications, loan support, and a 401(k) retirement plan with company matching.

• Employee Well-being: Programs focused on mental, physical, and financial wellness (including free gym memberships, virtual healthcare appointments, mental health services, and discount programs).

• Professional Development: Continuous learning and career advancement opportunities.