Onboarding Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Create, implement, and continually enhance a well-organized onboarding experience for new employees across corporate, field, and hourly positions.

• Perform proactive check-ins with new hires on their first day, during the first week, and at the 30/60/90-day milestones.

• Manage onboarding and check-in tasks in collaboration with HR, Training, and Field Operations.

• Ensure accountability among partner departments and address any gaps or missed check-ins.

• Collaborate with hiring managers on pre-start checklists, planning for the first 30/60/90 days, and coaching for manager readiness.

• Monitor and report on the completion of onboarding, check-in statuses, and early attrition patterns.

• Identify onboarding deficiencies that lead to turnover and suggest targeted interventions.

• Develop and sustain onboarding resources for new hires, their managers, and partner departments.

• Act as the primary point of contact when a new hire's initial experience indicates potential risk.

• Oversee the transition from recruitment to onboarding with Talent Acquisition Managers (TAMs), Senior Talent Acquisition Partners (Sr. TAPs), and Talent Acquisition Partners (TAPs).

• Assist with onboarding initiatives that align with the overall retention strategy.

⛳️ Requirements

• Minimum of 2 years of experience in onboarding, HR, talent acquisition, or a related people-oriented role.

• Experience in multi-unit environments or the hospitality/entertainment sector is advantageous.

• Demonstrated ability to coordinate efforts across various departments and hold partner teams accountable without direct authority.

• Proven experience in building or enhancing structured processes.

• Comfortable engaging in direct and challenging conversations with managers and partner departments.

• Proficient in tracking trends, creating simple dashboards, and analyzing data.

• Exceptional written and verbal communication abilities.

• Capable of managing a high volume of simultaneous onboarding cycles across multiple locations and departments.

• A genuine interest in employee retention and the ability to identify underlying causes.

🏝️ Benefits

• Incentives based on performance.

• Comprehensive healthcare coverage.

• A wide array of additional benefits.

• A competitive total rewards package.