Nurse Case Manager – NICU, Bilingual in Haitian Creole

This is a fully remote position, open to applicants in United States.

📋 Description

• Enable families of members to foster optimal wellness while advocating for essential medical services throughout the healthcare continuum.

• Operate in a telephonic managed care environment utilizing clinical expertise and critical thinking to develop care plans for high-risk members.

• Evaluate members' physical, functional, psychological, environmental, educational, and financial requirements.

• Conduct needs assessments and create personalized care plans.

• Determine risk stratification and establish ongoing call frequency.

• Oversee care plans, service delivery, benefit adequacy, and progression towards objectives.

• Collaborate with providers on care coordination tasks, such as scheduling appointments, arranging transportation, and managing durable medical equipment (DME).

• Inform members about their conditions, treatment strategies, benefits, services, and how to access care.

• Offer referrals to community resources and facilitate access and communication among various services.

• Engage in interdisciplinary and client rounds to identify, clarify, and mitigate risks, quality issues, or deviations in care plans.

⛳️ Requirements

• Preferred EST time zone.

• Must be bilingual in Haitian Creole.

• Registered Nurse (RN) with a current, unrestricted compact license is required.

• A minimum of three (3) years of clinical experience in a Level III or higher NICU is required.

• CCM certification is required within the timeframe outlined by company policy.

• Experience with data entry into a database or electronic health record (EHR) is required.

• Must possess computer literacy.

• Strong communication skills and organizational abilities are required.

• Must be self-driven and eager to learn various tasks.

• Should be well-organized and capable of prioritizing responsibilities.

• Must exhibit accuracy in spelling and documentation.

• Proven ability to work both independently and collaboratively within a team.

• Excellent interpersonal skills and telephone etiquette are essential.

• A commitment to excellence in customer service is required.

• A college degree is preferred.

🏝️ Benefits

• Paid Time Off.

• Paid Parental Leave.

• Medical, dental, and vision benefits.

• 401K with company matching.

• Short- and Long-Term Disability.

• Group Life Insurance.

• Tuition reimbursement.

• Opportunities for professional development.

• Business Casual work environment.