Nurse Care Coordinator, RN

This is a fully remote position, open to applicants in California.

📋 Description

• Coordinate, schedule, and adjust clinical appointments within the care team.

• Oversee referrals to specialists and external clinical services.

• Proactively follow up with families to minimize care gaps and reduce no-show rates.

• Facilitate care transitions and ensure continuity among the interdisciplinary team.

• Provide clinical updates to referring physicians.

• Organize lab work and documentation requirements for treatment planning with referring providers.

• Assist providers for patients who need escalation of care.

• Deliver evidence-based education to families on managing chronic conditions.

• Clearly explain medication regimens, treatment plans, and care objectives in understandable terms.

• Respond to inquiries from patients and families via messaging and phone promptly.

• Promote health literacy and empower families to be actively involved in their child's care.

• Initiate and manage medication prior authorization requests with insurance providers.

• Communicate with pharmacies to resolve dispensing issues and coordinate medication refills.

• Monitor authorization status and escalate any delays to the relevant clinical team member.

• Maintain precise medication records and document all communications with pharmacies.

• Accurately document clinical interactions in a timely manner across various EHR and care management platforms.

• Participate in interdisciplinary case conferences, team huddles, and quality improvement meetings.

• Report on patient progress and any care gaps to clinical supervisors.

⛳️ Requirements

• Active California Registered Nurse (RN) license in good standing.

• Associate's, Bachelor's, or Master's degree in Nursing accepted.

• Proven proficiency with various technology platforms and electronic health record (EHR) systems.

• Strong organizational, communication, and interpersonal skills.

• Ability to juggle competing priorities and work collaboratively in a remote, virtual environment.

• Comfort in working with diverse, medically and socially complex pediatric populations.

• Enthusiasm for joining a rapidly growing startup and developing new care models.

• Reliable internet connection and a dedicated workspace suitable for remote work.

• Bilingual English/Spanish preferred.

• Experience in pediatric, chronic care, or care coordination settings preferred.

• Familiarity with prior authorization processes and payer requirements preferred.

• Experience in underserved or urban environments preferred.

• At least 1-2 years of experience as a Nurse Care Coordinator.

• Ability to work full time.

• Experience in an outpatient primary care setting.

🏝️ Benefits

• Medical and ancillary benefits.

• Remote-friendly culture.

• Fully remote work arrangement.

• Full-time schedule of 40 hours per week to start.