
Nurse Advice Line, Nights, One Weekend Shift
Posted 2 days ago

Posted 2 days ago
This is a fully remote position, open to applicants in Colorado.
• Conduct telephone triage in high-pressure, repetitive situations.
• Gather patient information and make evaluations.
• Formulate preliminary diagnoses and decide on interventions and dispositions according to established guidelines.
• Guide patients/callers in assessing normal and abnormal symptoms, the effectiveness of treatments, and when to follow up.
• Record symptoms, complaints, nursing evaluations, advice given, and responses from patients/callers.
• Adhere to policies, procedures, and protocols to enhance healthcare outcomes and accessibility.
• Carry out initial assessments for neonatal, pediatric, adolescent, adult, and geriatric patients.
• Review care recommendations for age suitability and distinguish between normal and abnormal findings.
• Recognize educational needs and inform patients/callers through care guidance and teach-back methods.
• Evaluate for signs of abuse and make necessary referrals.
• Examine medications, dosages, allergies, health history, and vaccination records.
• Analyze assessment information and apply suitable guidelines.
• Conduct quality improvement initiatives, documentation, and audio audits.
• Recommend suitable dispositions and adjust them using nursing judgment.
• Incorporate quality improvement and audit insights into daily practice.
• Identify opportunities for process and operational enhancements and gather relevant data.
• Recognize educational needs and integrate new knowledge into practice.
• Associate's Degree is mandatory.
• 2-3 years of recent nursing experience are required.
• Experience in advice lines, Emergency Departments, Urgent Care, and/or Triage is preferred.
• BLS-Basic Life Support (BLS/CPR) certification from the American Heart Association or American Red Cross is required.
• RN-Registered Nurse license from DORA (Department of Regulatory Agencies) is necessary.
• Must provide age-appropriate triage and treatment dispositions for all callers, from newborns to adults, including OB and Worker's Compensation Injury Reporting.
• Proficient in utilizing computer software and related programs to triage and forward reports to relevant agencies or clinics.
• Employ nursing judgment with computer software to determine appropriate dispositions and care advice.
• Capable of responding effectively to emergency situations.
• Ability to apply nursing principles, practices, and techniques.
• Must demonstrate initiative and judgment in determining suitable treatments.
• Competent in using computers and computer systems.
• Computer skills are essential.
• Bilingual skills are preferred.
• Paid time off starting at 28 days per year, which includes vacation, personal/sick leave, and 7 holidays.
• 100% paid parental leave for up to 6 weeks.
• Immediate eligibility for retirement plans with employer contributions of up to 9.5%.
• Comprehensive medical, dental, and vision plans.
• Employer-covered disability and life insurance.
• Extensive well-being programs.
• On-site employee fitness center.
• Nationally recognized RESTORE Center.
• Complimentary RTD EcoPass for public transportation.
• Discounts on childcare programs.
• Exclusive benefits on major brands, travel, and more.
• Tuition reimbursement and assistance opportunities.
• Access to education, coaching, and professional development programs.
• Professional clinical advancement program and shared governance opportunities.
• Eligible employer for Public Service Loan Forgiveness (PSLF).
• Free coaching for student loans and assistance with navigating the PSLF program.
• Designated employer for the National Health Service Corps (NHCS).
• Designated employer for the Colorado Health Service Corps (CHSC).
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