Nonprofit Fundraising Support

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Professionally handle incoming donor calls

• Adhere to approved scripts without unnecessary alterations

• Accurately document donation and pledge details

• Verify names, contact information, and transaction specifics

• Navigate required computer systems with confidence

• Safeguard donor privacy and confidential data

• Uphold quality and compliance standards

• Arrive punctually for each accepted servicing period

• Achieve campaign performance goals

• Assist major nonprofit fundraising initiatives in the role of Donation Processor or Pledge Drive Specialist

⛳️ Requirements

• A high school diploma or GED

• A minimum of six months of remote customer service experience or one year of onsite customer service experience

• Excellent verbal communication abilities

• Professional phone manners

• Proficient typing and data entry skills

• Capability to listen, speak, and navigate systems at the same time

• Reliability and a strong sense of personal accountability

• Ability to work independently

• A quiet and dedicated workspace

• A Windows 11 desktop or laptop

• At least 8GB RAM; 16GB is recommended

• A noise-canceling USB headset

• Dependable wired high-speed internet connection

• Direct Ethernet connection

• Certification is mandatory prior to servicing

• State, experience, equipment, screening, and program restrictions may apply

🏝️ Benefits

• Contract rates generally range from $13–$15 per hour

• Compensation and earning potential may vary based on campaign and performance

• Servicing opportunities may be accessible throughout a 24/7 operating schedule

• Contractors can select from available servicing intervals

• Flexible scheduling options through chosen servicing intervals