Nonprofit Fundraising Support

This is a fully remote position, open to applicants in Florida.

📋 Description

• Professionally respond to incoming donor calls

• Adhere to approved scripts without unnecessary alterations

• Precisely document donation and pledge details

• Verify names, contact information, and transaction specifics

• Navigate required computer systems with confidence

• Safeguard donor privacy and confidential information

• Uphold quality and compliance standards

• Arrive punctually for every scheduled servicing interval

• Achieve campaign performance goals

• Complete necessary certification prior to servicing

• Manage and honor chosen servicing schedules as an independent contractor

⛳️ Requirements

• High school diploma or GED

• Minimum of six months of remote customer-service experience or one year of onsite customer-service experience

• Excellent verbal communication skills

• Professional phone etiquette

• Proficient typing and data-entry skills

• Capability to listen, speak, and navigate systems concurrently

• Reliability and strong personal accountability

• Ability to work autonomously

• Quiet and dedicated workspace

• Windows 11 desktop or laptop required

• At least 8GB RAM; 16GB is recommended

• Noise-canceling USB headset

• Dependable wired high-speed internet connection

• Direct Ethernet connection is necessary

• MacBooks, Chromebooks, tablets, Wi-Fi-only internet connections, and shared or distracting workspaces are not allowed

• Certification is mandatory before servicing

• State, experience, equipment, screening, and program restrictions may apply

🏝️ Benefits

• Flexible work-from-home arrangement

• Control your schedule; select from available servicing intervals

• Servicing opportunities may be accessible across a 24/7 operating schedule