Nonprofit Fundraising Support

This is a fully remote position, open to applicants in Florida.

📋 Description

• Professionally respond to inbound calls from donors

• Adhere to established scripts without unnecessary alterations

• Accurately document donation and pledge details

• Verify names, contact information, and transaction specifics

• Efficiently navigate required computer systems during calls

• Safeguard donor privacy and confidential data

• Uphold quality and compliance standards

• Ensure punctuality for every scheduled servicing interval

• Achieve campaign performance targets

• Assist major nonprofit fundraising efforts as a Donation Processor or Pledge Drive Specialist

• Complete necessary certification prior to servicing

⛳️ Requirements

• High school diploma or GED equivalent

• Minimum of six months of remote customer service experience or one year of in-person customer service experience

• Excellent verbal communication abilities

• Professional demeanor and phone etiquette

• Proficient typing and data entry skills

• Capability to listen, speak, and navigate computer systems concurrently

• Reliability and strong personal accountability

• Ability to work independently

• Quiet and dedicated workspace

• Windows 11 desktop or laptop required

• At least 8GB of RAM; 16GB is recommended

• Noise-canceling USB headset required

• Dependable wired high-speed internet connection

• Direct Ethernet connection necessary

• Certification is mandatory before servicing

• Restrictions may apply based on state, experience, equipment, screening, and program

🏝️ Benefits

• Flexible income opportunity while working from home

• Contractors can select from available servicing intervals

• Opportunities for servicing may be accessible on a 24/7 operating basis

• Control over independent scheduling

• Contract rates generally range from $13 to $15 per hour