New Grad – Customer Success and Onboarding Manager

This is a fully remote position, open to applicants in United States, +1 more state.

📋 Description

• Take charge of the onboarding process and early success of each customer.

• Initiate and oversee advertising campaigns, website performance, and funnel efficiency.

• Analyze problems throughout the entire funnel (ads, traffic, conversion rates, lead quality, and customer behavior).

• Identify areas where performance is lacking and implement corrective measures.

• Collaborate directly with customers to ensure they effectively follow through on leads and processes.

• Work closely with internal teams to address product deficiencies or issues.

• Strive for continuous improvement in how Wonderly operates for its customers.

⛳️ Requirements

• 0–2 years of experience in a fast-paced environment (startup, operations, consulting, sales, etc.).

• Recent graduates are encouraged to apply — if you've excelled in academics, athletics, side projects, or similar, that experience is valuable.

• Strong analytical capabilities and problem-solving aptitude.

• Capacity to juggle multiple priorities simultaneously.

• Excellent and straightforward communication skills.

• A high level of ownership and accountability.

• Experience in marketing, advertising, or customer operations is beneficial but not mandatory.

🏝️ Benefits

• Equity in Wonderly.