New Business Executive, Polish & English Speaking

This is a fully remote position, open to applicants in Poland.

📋 Description

• Consistently achieve key performance indicators (KPIs) such as call volumes, talk time, and conversion rates, surpassing monthly goals.

• Stay updated on international financial markets and macroeconomic trends, engaging in confident discussions about relevant developments with customers to foster credibility and trust.

• Build and maintain outstanding, long-term relationships with customers, ensuring that every interaction makes them feel valued, supported, and empowered to trade.

• Acquire a comprehensive understanding of the regulatory framework governing financial trading, applying this knowledge to guarantee that all activities are compliant and in line with industry standards.

• Keep precise and current records across all essential platforms, including HubSpot CRM, Microsoft Excel, SharePoint, and Outlook, maintaining a high level of data integrity.

• Efficiently manage and diversify multiple lead sources to optimize pipeline coverage and discover new business opportunities.

• Collaborate across various departments—including Marketing, Product, and Compliance—to promote brand growth and provide a consistently exceptional customer experience.

• Exhibit the capability to work independently, organizing your own workload and priorities while actively contributing to team performance and collective objectives.

⛳️ Requirements

• Proficiency in both spoken and written English, as well as one additional language from the following: Portuguese, Polish, or German.

• Familiarity with CRM systems.

• Experience in a KPI-focused environment.

• Background in a financially regulated setting.

• Exceptional communication skills, keen attention to detail, and a service-oriented mindset to assist our clients in the fast-paced, real-time context of online trading.

• Well-organized with effective time management abilities, capable of taking proactive measures when needed.

🏝️ Benefits

• Comprehensive training and development programs to enhance your skills.

• Competitive salary with performance-related bonuses.

• Opportunities for career advancement within a growing company.

• A supportive and collaborative work environment.

• Flexible working arrangements to promote a healthy work-life balance.