Neuroscience Territory Account Specialist

This is a fully remote position, open to applicants in Kentucky, +1 more state.

📋 Description

• Act as the main point of contact for accounts and Health Care Providers.

• Cultivate meaningful customer relationships and identify common priorities.

• Connect customers to Novartis resources to enhance patient outcomes through effective solutions.

• Balance the generation of demand with strategic engagement of accounts.

• Address account challenges with customized solutions.

• Develop strategic territory plans that align with shared priorities.

• Collaborate with territory team members, field teams, and home-office staff to meet customer needs and provide access support.

• Assess the market, competitive landscape, and cross-functional dynamics to foresee opportunities and challenges.

• Utilize territory data and market trends to reveal local insights and aid in pull-through initiatives.

• Lead engaging virtual and in-person interactions with customers.

• Organize planning sessions with key stakeholders to tackle complex challenges.

• Provide real-time access support and work alongside Patient Specialty Services.

• Leverage digital tools and omni-channel strategies to tailor outreach efforts in both virtual and in-person settings.

⛳️ Requirements

• Bachelor’s degree from an accredited four-year college or university is required.

• Experience in the pharmaceutical, biotech, healthcare, or similarly structured industries with extensive, geographically dispersed sales teams over the past 5 years, or in complex sales environments such as medical devices, diagnostics, life sciences services, insurance, consumer health, or B2B sectors.

• For Associate level: limited prior sales experience may be accepted; alternatively, candidates who have recently transitioned from the US Military with 4+ years of leadership experience are encouraged to apply.

• For Territory Account Specialist: a minimum of 2 years’ experience in a relevant industry or sales role of comparable complexity within the last 5 years.

• For Senior Territory Account Specialist: at least 5 years’ experience in a relevant industry or sales role of similar complexity within the last 5 years.

• For Executive Territory Account Specialist: a minimum of 10 years’ experience in a relevant industry or sales role of similar complexity within the last 5 years.

• Demonstrated history of achieving high performance consistently.

• Experience in navigating and selling to large accounts and key customers.

• Strong analytical skills to seek, prioritize, and utilize relevant information to resolve customer issues.

• Ethical leadership skills with the capability to promote ethical practices and compliance with company policies and regulations.

• Candidates must reside within the territory or be within a reasonable daily commuting distance of 50 miles from the territory border.

• Willingness to travel 60–80% across a wide geographic area.

• Capability to drive and/or fly within the territory.

• A fully valid and unrestricted driver’s license is required.

• Ability to successfully complete initial training, which includes home study not exceeding 8 hours per day and 40 hours per week.

• The company will not provide visa sponsorship for this role.

🏝️ Benefits

• Cash incentives based on performance.

• Eligibility for annual equity awards, depending on role level.

• Comprehensive health benefits.

• Life insurance benefits.

• Disability insurance benefits.

• 401(k) plan with company contributions and matching.

• Vacation time.

• Personal days.

• Paid holidays.

• Other types of leave.

• Reasonable accommodations for individuals with disabilities.