Network Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Design, configure, and implement scalable LAN, WAN, WLAN, and cloud-network infrastructures customized to meet client requirements.

• Support, monitor, and enhance various client networks within Cisco, Meraki, Fortinet, Aruba, Palo Alto, and other vendor frameworks.

• Serve as a Tier 2/3 technical escalation point for intricate network outages, routing problems, performance issues, and security incidents.

• Utilize RMM, PSA, and network documentation tools to ensure visibility, track SLAs, and automate routine operational activities.

• Conduct network discovery evaluations for potential and new MSP clients.

• Document current topologies, recognize security and operational vulnerabilities, and formulate remediation strategies.

• Articulate technical concepts to both technical and non-technical client stakeholders.

• Collaborate with ISPs and hardware vendors to address service challenges and oversee RMA processes.

• Implement and uphold network security best practices, including firewall policies, IPsec/SSL VPNs, micro-segmentation, ZTNA, and compliance standards.

• Stay informed on relevant laws, regulations, and Logicalis policies.

• Support and conduct oneself in line with customer service expectations.

• Act as a technical escalation point and lead network architecture projects while maintaining high availability and security.

• No supervisory duties involved.

⛳️ Requirements

• Bachelor’s degree in cybersecurity, information technology, business, or a related field, or an equivalent combination of education and relevant experience.

• Over 4 years of practical experience in a Network Engineer position.

• A minimum of 2 years working in a Managed Services Provider (MSP) or multi-client consulting setting.

• Comprehensive understanding of BGP, OSPF, EIGRP, STP, VLANs, VXLAN, LACP, IPv4/IPv6, and QoS.

• Proficient with enterprise network hardware across Cisco/Meraki, Fortinet, Palo Alto, HPE Aruba, and Ubiquiti platforms.

• Advanced hands-on experience with NGFWs, site-to-site IPsec VPN tunnels, remote-access VPNs, and NAC.

• Experience utilizing ConnectWise, Autotask, Auvik, Datto, LogicMonitor, IT Glue, or Hudu.

• Current industry certification such as CCNP, Fortinet NSE 4+, Palo Alto PCNSA/PCNSE, or Aruba Certified Switching Professional.

• Hands-on experience configuring AWS VPC, Azure Virtual WAN, ExpressRoute, or Direct Connect.

• Experience in deploying and supporting Fortinet SD-WAN, Cisco SD-WAN, Versa, or Velocloud.

• Basic scripting abilities in Python, Bash, PowerShell, or Ansible.

• Capacity to prioritize tasks amid competing client emergencies.

• Exceptional verbal and written communication skills.

• Ability to fulfill the stated physical requirements, including sitting, standing, moving, climbing steps, and occasionally lifting up to 10 pounds.

🏝️ Benefits

• Comprehensive health, dental, and vision insurance plans.

• Competitive salary with performance-based bonuses.

• Opportunities for professional development and certification reimbursement.

• Flexible work hours and remote work options.

• Generous paid time off and holiday schedule.