NDIS Admin Assistant

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Assist Plan Managers by effectively and accurately processing provider invoices through Careview.

• Responsibilities include:

• Verifying provider ABNs and ensuring correct bank account information

• Confirming accurate item codes and price limits according to the NDIS Support Catalogue

• Ensuring that services correspond with participants' approved NDIS plan categories

• Entering and monitoring invoices through Careview's workflow (e.g., “on hold”, “approved”, “extracted”)

• Identifying errors or discrepancies to inform the Plan Manager prior to processing

• Utilizing automation tools like Careview Streamline to minimize manual errors

• Support Plan Managers in overseeing and managing participants’ budgets via Careview.

• Responsibilities include:

• Reviewing available funds prior to processing invoices

• Notifying the team if budgets are nearing depletion or over-committed

• Assisting with monthly budget reconciliation against expenditure categories

• Ensuring funding is allocated in accordance with approved support categories (e.g., Core, Capacity Building)

• Maintain current client records in compliance with operational and audit standards.

• Comply with all internal privacy and data protection policies.

• Collaborate with Plan Managers and the Operations team to ensure efficient workflows. Note that direct communication with clients or external providers is not required.

• Offer back-office support to Plan Managers through Careview tasks such as:

• Updating statuses of invoices and claims

• Managing document uploads and data entry

• Monitoring queue progress and highlighting priorities

⛳️ Requirements

• Demonstrated experience in administration, bookkeeping, or finance support positions

• Understanding of NDIS or disability services is advantageous

• Outstanding attention to detail and accuracy in data handling

• Proficient in Careview or comparable client management/financial systems

• Highly organized with strong time management capabilities

• Excellent written communication and collaboration skills within the team

• Ability to work effectively and independently in a remote setting

• Strong commitment to confidentiality and secure management of sensitive information

🏝️ Benefits

• Competitive salary and benefits package

• Opportunities for professional development and growth

• Flexible working hours and remote work options

• Supportive team environment and culture