Navigator, Operations & Facilities

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Integrate with Operations & Facilities teams to cultivate relationships with site directors, facility managers, critical environment engineers, and operations personnel.

• Execute structured discovery sessions focusing on power management, cooling optimization, capacity planning, preventive maintenance, incident response, and environmental monitoring.

• Convert operational challenges into initial AI use cases and evaluate their feasibility utilizing SCADA, BMS, DCIM, and sensor data.

• Assess AI opportunities based on impacts to uptime, energy costs, maintenance, capacity utilization, and operational efficiency.

• Create intake documentation that outlines operational context, data sources, integration needs, alarm and threshold frameworks, and success metrics.

• Stay informed about data center standards, critical infrastructure systems, redundancy architectures, and regulatory compliance.

• Advocate for responsible AI practices that include human oversight, failsafes, and risk thresholds.

• Establish a network of champions within Operations & Facilities.

• Keep abreast of emerging AI capabilities relevant to facility operations.

• Conduct site listening tours and lead operations and facilities workshops.

• Record opportunity assessments, dependencies, complexities, risks, and resource implications.

• Collaborate with Safety and Compliance teams.

• Work with leaders to establish operational KPI success criteria.

• Identify cross-functional synergies with other AI initiatives.

• Enhance discovery methodologies for 24/7 operational environments.

• Simplify AI concepts into terminology suitable for operations and facilities and promote AI understanding.

• Assist in change management and communicate AI augmentation to operations teams.

• Monitor the health of the discovery pipeline and conversion rates.

• Perform additional responsibilities as assigned by Management.

⛳️ Requirements

• A minimum of 5–7 years of overall work experience.

• At least 3 years of experience in data center operations, critical facility management, or mission-critical infrastructure settings.

• Direct experience with BMS, DCIM, SCADA, and environmental monitoring systems.

• Knowledge of operational data flows and decision-making in facility management.

• A solid foundation in power distribution, cooling management, capacity planning, preventive maintenance, and incident response.

• Practical knowledge of predictive maintenance, anomaly detection, optimization algorithms, and computer vision in facility operations.

• Familiarity with industry standards for data centers, Tier classifications, redundancy architectures, and regulatory obligations.

• Capability to convert complex operational processes into structured opportunity assessments.

• Experience in conducting discovery and requirements gathering in 24/7 operational settings.

• Ability to build trust with site directors, operations managers, and field engineers.

• Proven track record of achieving measurable improvements in reliability, efficiency, or cost optimization.

• Capability to operate across multiple sites with diverse configurations and team dynamics.

• Excellent listening skills and a keen interest in operational workflows.

• Knowledge of responsible AI principles and risk management frameworks applicable to mission-critical environments.

• Willingness to travel approximately 10% for site visits and relationship building.

• Ability to occasionally stand, walk, sit, use hands, reach, climb stairs, balance, stoop or kneel, talk, and hear.

• Capability to occasionally lift or move up to 25 pounds.

🏝️ Benefits

• Competitive base salary plus bonus.

• Comprehensive medical coverage.

• Dental insurance.

• Vision insurance.

• Life and AD&D insurance.

• Short- and long-term disability coverage.

• Paid time off.

• Employee assistance programs.

• 401(k) plan with company matching contributions.

• Additional optional benefits.

• Above-market total compensation package.

• Health and welfare benefits.

• Retirement benefits.

• Paid leave benefits.

• Recognition programs.

• Opportunities for training and development.

• Reasonable accommodations for individuals with disabilities.