National Sales Manager

This is a fully remote position, open to applicants in Illinois.

📋 Description

• Cultivates and sustains customer relationships.

• Identifies, generates, pursues, and finalizes new sales opportunities.

• Evaluates business opportunities and client requirements to address challenges through a sales-oriented approach to outsourced/managed transportation services.

• Utilizes thorough knowledge of the industry and customer market segment to implement suitable sales strategies for securing new business opportunities.

• Employs a multi-tiered approach to sales activities, including phone calls, in-person meetings, prospecting, qualifying, lead generation, and cold calling.

• Monitors and follows up with customer sales representatives regarding new leads for business opportunities.

• Conducts regular cold calling to uncover potential business opportunities.

• Establishes and expands new business opportunities.

• Provides quotes to customers for new lanes upon request or as necessary.

• Undertakes sales trips as required or justified to meet customer prospects.

• Designs and presents compelling sales presentations.

• Coordinates and collaborates closely with the VP of Business Development.

• Works in tandem with Operations Management to support sales operations as required.

• Aids Operations Management in setting performance goals.

• Offers support to Operations Management by fulfilling functional responsibilities when needed.

• Partners with operations managers to effectively onboard and allocate new business to the appropriate customer service representatives.

• Engages in the rehabilitation of existing sales accounts as necessary.

• Collaborates with operations managers, rate analysts, and customer and carrier sales representatives during bidding processes to affirm the rating process.

• Works with operations managers to establish and implement effective operational procedures as required.

• Proactively identifies problems and potential issues before they arise.

• When necessary, books available freight in a cost-efficient manner.

• Collaborates to resolve billing discrepancies.

• Monitors customer scorecards and meets established customer performance metrics.

• Develops, analyzes, and generates sales reports to share information with operations managers for assessing and maintaining sales performance and growth.

• Available by cell phone and email outside of regular hours and on weekends.

• Communicates observed performance issues to operations managers.

⛳️ Requirements

• Required transportation experience and a Book of Business to qualify for the position.

• High-energy disposition with a positive attitude.

• Strong organizational and scheduling abilities.

• Advanced proficiency in MS Word, Excel, PowerPoint, and Outlook.

• Exceptional customer service skills.

• Strong cross-functional understanding and ability to collaborate with colleagues across the organization.

• Comprehensive understanding of logistics processes and their theoretical applications.

• Extensive knowledge of business sales reporting.

• Ability to multitask in a high-volume calling environment.

• Strong prioritization skills to meet deadlines.

• Excellent negotiation capabilities.

• Ability to thrive in high-stress situations.

• Strong problem-solving skills.

• Capacity to manage multiple simultaneous projects effectively.

• Strong interpersonal and collaborative skills.

• Capability to lead and direct multi-functional teams.

• Self-motivated individual.

🏝️ Benefits

• Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.