National Accounts Manager

This is a fully remote position, open to applicants in Canada, +1 more state.

📋 Description

• Engage in face-to-face sales with new clients while managing relationships with assigned existing customers.

• Recognize opportunities for cross-selling, upselling, and repeat sales.

• Evaluate customer needs and suggest suitable products, services, and solutions.

• Create and present sales bids, proposals, and presentations.

• Conduct product demonstrations effectively.

• Formulate and implement medium- to long-term sales strategies to protect, expand, and diversify targeted customer relationships.

• Develop strategies for fostering profitable business with assigned accounts.

• Lead, direct, and utilize resources while guiding the work of others.

• Monitor and achieve both operational and financial outcomes.

• Oversee hiring, terminations, rewards, training, and employee development initiatives.

• Manage experienced professionals and/or supervisors.

• Adjust departmental plans and priorities to address short-term challenges.

• Provide guidance to subordinates to meet deadlines and resolve technical issues.

• Interpret and implement policies, processes, and procedures.

• Develop and manage schedules and performance standards; may also oversee budgets.

• Collaborate with internal personnel and external representatives, presenting at meetings.

• Adhere to Safe Quality Food protocols and report any unsafe conditions or customer complaints.

• Engage in SQF root-cause analysis and implement corrective measures.

⛳️ Requirements

• A BA degree or relevant work experience is required in lieu of a degree.

• Capable of satisfactorily performing essential job functions, with or without reasonable accommodation.

• Must be able to travel easily to Canada if located in the Northeast United States.

• Experience in managing skilled professionals and/or supervisors is essential.

• Familiarity with sales, account management, customer needs assessment, proposals, presentations, and product demonstrations.

• Proficient in developing medium- to long-term sales plans and effective account strategies.

• Ability to monitor operational and financial performance.

• Competence in people management, including hiring, terminating, rewarding, training, and developing staff.

• Understanding of business integration across various departments.

• Basic knowledge of other relevant disciplines.

• Ability to comply with Safe Quality Food, plant hygiene, and allergen procedures.

• Capable of reporting unsafe food conditions and customer complaints.

• Ability to participate in SQF root-cause analysis and corrective actions.

🏝️ Benefits

• Compensation and benefits programs regarded as some of the best in the industry.

• Flexible home office-based virtual work arrangement.

• Commitment to equal opportunity, inclusive, and barrier-free recruitment and hiring processes.

• Reasonable accommodations available for individuals with disabilities.