National Accounts Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Build and nurture relationships with mid-sized and large national account client executive management teams and key purchasing decision-makers.

• Guarantee high levels of customer satisfaction, fostering positive long-term relationships with significant potential for ongoing business and revenue growth.

• Leverage business acumen to comprehend the customer's operations for each assigned account; provide industry insights to enhance the company’s value proposition.

• Communicate effectively with the entire internal account team to meet and surpass customer expectations.

• Engage in sales forecasting and planning to ensure effective market strategies and continual revenue streams, negotiate client contracts, establish project cost models, and implement direct business development initiatives.

• Direct the formulation of each assigned strategic account plan and strategy, coordinating with relevant division resources (e.g., sales directors, operational support staff, executive sponsors, and knowledge experts).

• Execute the strategic account plan and related action plans, keeping the Director of National Accounts consistently updated on progress and account status.

• Conduct at least quarterly Strategic Account Reviews for all key accounts, along with one comprehensive annual team strategy meeting.

• Supervise and assess market research, adjusting marketing strategies to adapt to evolving market and competitive landscapes.

• Provide insights on current and upcoming pursuits and pipeline across assigned accounts as necessary to relevant leadership teams.

• Predict and monitor growth against the established baseline and account plan.

• Keep track of industry and economic trends, competitor products, and sales and marketing activities.

• Offer market intelligence on product research and development.

• Develop and recommend product positioning and pricing strategies to acquire new business.

• Perform additional tasks as assigned.

⛳️ Requirements

• A minimum of 3 - 7 years of progressive responsibility in strategic sales or sales management targeting mid-sized and large customers.

• Proven experience in delivering strategic account management to mid-sized and large organizations through matrix environments, handling multi-million dollar complex contracts.

• A demonstrated record of exceeding customer expectations and anticipating their needs.

• Bachelor’s Degree in Business Administration, Engineering, or a related field is preferred.

• Ability to quickly build rapport, establishing credibility, loyalty, trust, and commitment within assigned relationships.

• Demonstrated sound decision-making skills with diplomacy and adherence to company policies and procedures.

• Capability to work within a matrix organization and collaborate closely with all business divisions to meet tight deadlines, often requiring extended periods of continuous work.

• Significant knowledge of corporate and field selling environments.

• Ability to collaborate effectively with others, including remote teams, and a successful history of leading diverse groups.

• Proficiency in influencing individuals at all organizational levels, including the ability to quickly build credibility and trust with senior managers and decision-makers.

• Proven ability to think strategically, manage risks, and innovate in problem-solving.

• Excellent verbal and written communication skills.

• Ability to interpret technical information and tailor it to meet the needs of a business audience.

• Capability to present information to a variety of internal and external audiences.

• Demonstrated high business acumen and understanding of financial principles.

• Knowledgeable about channel partner models and the local competitive landscape.

• Ability to travel without restrictions, both domestically and internationally.

• Working knowledge of MS Office applications – Outlook, Word, Excel, PowerPoint (Access knowledge is a plus).

🏝️ Benefits

• Benefits commence on day one for all full-time direct hires.

• Training programs are available to assist team members in developing new skills.

• Growth Opportunities - there are extensive prospects for career advancement.

• You will be part of a Global Company - our family brands are supported by Daikin Industries, Ltd.