National Account Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Take full ownership of P&L delivery for San’s & BJ’s accounts, encompassing revenue, market share, and gross margin.

• Convert company strategy into distinct customer-specific plans that clarify competitive positioning and winning tactics.

• Formulate 1–3 year account strategies that are in harmony with both customer priorities and brand growth goals.

• Drive all customer-facing strategies, including line reviews, joint business planning, and category development.

• Cultivate and sustain robust, multi-tiered relationships across the customer organization.

• Establish and maintain a consistent operational rhythm with buyers.

• Manage all critical customer interactions, including weekly communications with buyers and engagement with senior leadership.

• Oversee a comprehensive forecast for all items, promotions, and events, ensuring accuracy and accountability.

• Recognize risks and opportunities early on, clearly communicating actionable plans to address any gaps.

• Administer trade investments with a disciplined approach, ensuring a strong ROI aligned with growth and margin targets.

• Maintain an in-depth understanding of business performance metrics, including consumption, pricing, and promotional impacts.

• Lead cross-functional teams (supply chain, marketing, finance) to guarantee seamless execution.

• Actively manage inventory, in-stocks, and service levels, taking responsibility for customer outcomes.

• Promote alignment across departments to support product launches, promotions, and item transitions.

• Identify and mitigate operational risks before they affect the business.

• Utilize data and insights to discover opportunities in assortment, pricing, and promotions.

• Spearhead innovation sell-in and initiatives for category growth.

• Regularly assess performance and adjust strategies to drive additional growth.

• Employ a test-and-learn approach to uncover new opportunities.

⛳️ Requirements

• Bachelor's degree in business or a related field.

• 5 - 8+ years of experience in selling CPG within a National Account.

• Prior experience with Sam’s Club or BJ’s is preferred.

• Familiarity with the consumer-packaged goods industry.

• A growth mindset both professionally and personally, valuing personal development.

• Action-oriented with a positive, can-do attitude that inspires others to embrace a winning mindset.

• Proven track record in establishing, developing, and maintaining customer relationships.

• Ability to analyze syndicated data and utilize applications such as IRI, Nielsen, or SPINS is a plus.

• Experience with Madrid is preferred.

• History of success in achieving or surpassing targets.

• Proven capability to drive the sales process from planning to closure.

• Exceptional listening, negotiation, and presentation skills.

• Excellent verbal and written communication abilities.

🏝️ Benefits

• 100% company-paid medical, dental, and vision insurance for employees (PPO, HMO, and Kaiser options).

• A 401k plan with company matching, along with short- and long-term disability coverage.

• A generous PTO and sick leave policy that includes over 13 paid annual holidays.

• Wellness classes covering fitness, mental health, nutrition, finance, etc.

• An Employee Assistance Program, which includes guided meditation membership for all employees.

• Monthly reimbursements for tech and wellness expenses.

• Unlimited access to Liquid I.V. for continuous hydration!