National Account Director – Retail Product Sales

This is a fully remote position, open to applicants in United States.

📋 Description

• Execute sales strategies through pre-sales and/or post-sales technical consulting activities.

• Convert the division sales strategy into actionable plans.

• Spearhead the development of future product and service extensions, enhancements, and marketing strategies.

• Cultivate and sustain high-level sales relationships.

• Oversee the product expert team and resources dedicated to Medline’s product portfolio and sales initiatives.

• Establish critical strategies and market approaches in collaboration with Medline Sales Leaders.

• Manage communications with sales partners, target opportunities, handle pipeline management, and set sales objectives.

• Achieve sales targets by expanding and retaining existing accounts while introducing new solutions, products, and services.

• Lead sales teams and initiatives through all phases of the sales process.

• Supervise business reviews, competitive analysis documentation, and customer needs assessments.

• Handle customer engagement, stakeholder relationships, issue resolution, training requirements, and product/system needs analysis.

• Oversee product conversions, implementations, trial support, and execution of programs.

• Identify product positioning and innovation opportunities while tracking market trends.

• Relay product feedback and potential new product opportunities to the relevant departments.

• Represent Medline at key customer conventions when requested.

• Provide leadership and management across major departments or system-wide functions.

• Conduct strategic, tactical, and operational planning for a period of 12+ months.

• Manage budgets, policies, staffing, performance evaluations, training, development, and work assignments.

⛳️ Requirements

• Bachelor's degree in a business or clinical discipline.

• Minimum of 8 years of overall experience in product management, product development, or sales.

• At least 4 years of experience in product sales.

• A minimum of 4 years in directly managing sales professionals, which includes hiring, developing, motivating, and directing personnel.

• Proven ability to implement sales marketing strategies and tactics.

• Extensive knowledge of products, customers, and market needs.

• Experience in diagnosing, isolating, and resolving complex issues, along with implementing resolution strategies.

• Capability to analyze market trends for presentations, recommendations, and business forecasting.

• Experience collaborating with cross-functional teams to facilitate solutions for complex challenges.

• Demonstrated program management skills with a track record of successfully completing strategic initiatives.

• Proficient in presenting to senior management or C-suite executives and reporting on project plans and cost-benefit analyses.

• Experience in communications planning and implementation.

• Proficient in MS Office, including Word, Excel, and PowerPoint.

• Willingness and ability to travel 50% to 75% for business purposes, both in-state and out-of-state.

• Ability to work in office environments and medical facilities.

• Availability for non-traditional work hours during in-services, including weekends and multiple shifts.

🏝️ Benefits

• Competitive total rewards package.

• Opportunities for continuing education and training.

• Eligibility for bonuses and/or incentives.

• Health insurance coverage.

• Life and disability insurance options.

• Contributions to a 401(k) plan.

• Paid time off benefits.

• Employee Assistance Program available.

• Access to Employee Resource Groups.

• Participation in Employee Service Corp.

• A culture of belonging, career growth, and access to tools and resources to excel in their roles.