Named Account Executive, State Government

This is a fully remote position, open to applicants in Maine, +3 more states.

📋 Description

• Build and sustain long-term relationships with State Government clients.

• Leverage data analysis to identify areas for enhancement and provide data-driven recommendations.

• Deliver regular updates to management regarding the status of client accounts.

• Track and report on essential performance metrics, focusing on client retention and revenue growth.

• Ensure a high level of client satisfaction by consistently surpassing expectations.

• Collaborate effectively with internal teams to develop solutions for intricate challenges.

• Address and resolve client issues promptly and efficiently.

• Keep clients updated on new product features, updates, and enhancements that pertain to their needs.

• Recognize growth opportunities within current accounts and strive to expand Salesforce services.

• Work closely with clients to create tailored account strategies.

• Educate clients on how Salesforce can empower them to optimize operations and improve service delivery.

• Stay updated on industry trends, government regulations, and competitive offerings.

• Develop a comprehensive understanding of Salesforce products and solutions.

• Conduct regular meetings and check-ins to evaluate client satisfaction and pinpoint areas for improvement.

• Serve as the principal point of contact, ensuring that client inquiries and concerns are addressed without delay.

⛳️ Requirements

• Over 10 years of experience in quota-carrying software or technology sales and account management, specifically targeting State Government agencies.

• Ability to collaborate effectively within a team comprising various partners in a matrixed environment (client directors, solution engineers, executives, etc.).

• A highly motivated individual focused on execution, possessing a strong sense of urgency and a commitment to our mission.

• A combination of business curiosity and technical aptitude to address customer data challenges and build trust.

• A solution-selling mindset: create a plan and solution, articulate value, and navigate customer complexities to drive revenue.

• Residency within the territory is essential.

🏝️ Benefits

• Time off programs

• Medical

• Dental

• Vision

• Mental health support

• Paid parental leave

• Life and disability insurance

• 401(k)

• Employee stock purchasing program