Multi-Line Claims Adjuster – Commercial Auto, GL/BI

This is a fully remote position, open to applicants in Illinois, +2 more states.

📋 Description

• Conduct thorough investigations, evaluations, and adjustments of multi-line liability claims (including property damage and bodily injury) in line with CCMSI standards and state regulations.

• Oversee claims related to commercial vehicles, trucking exposures, and third-party liability matters.

• Assess coverage, evaluate liability, and formulate defensible claim strategies.

• Examine medical, legal, and vendor invoices for accuracy and reasonableness; negotiate any discrepancies as necessary.

• Set, monitor, and modify reserves in accordance with exposure and authority guidelines.

• Negotiate settlements with claimants, attorneys, and representatives in alignment with client expectations.

• Engage, coordinate, and manage defense counsel or other external vendors when appropriate.

• Identify and pursue opportunities for subrogation.

• Maintain detailed and timely documentation of claims, manage diaries, and provide financial reporting.

• Assist with excess reporting requirements and client communication needs.

• Provide consistent, high-quality service while upholding professionalism and integrity.

⛳️ Requirements

• An active adjuster license in your home state is required (multi-state licensing preferred).

• Experience managing a multi-client desk and adapting to various client expectations.

• A minimum of 5 years of experience in multi-line claims (Auto, Commercial Auto, GL, BI) is required.

• Strong analytical, negotiation, and decision-making capabilities.

• Proven ability to manage diverse claim types and adapt quickly throughout the workday.

• Capacity to analyze coverage and communicate claim decisions clearly and professionally.

• Excellent time management and organizational skills.

• Strong written and verbal communication abilities.

• Ability to work independently in a remote setting while maintaining strong accountability.

• Reliable and predictable attendance during business hours.

🏝️ Benefits

• 4 weeks of paid time off that accrues throughout the year in accordance with company policy.

• 10 paid holidays during your first year.

• Comprehensive benefits package including Medical, Dental, Vision, Life, and Disability Insurance.

• Retirement plans such as 401(k) and Employee Stock Ownership Plan (ESOP).

• Opportunities for career growth through internal training and advancement.

• A supportive, team-oriented work culture.