MS D365 CE Practice Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead and expand the Microsoft D365 CE consulting practice, including responsibility for Profit and Loss (P&L).

• Oversee business development activities, solution design, and the delivery of projects.

• Manage D365 CE implementations spanning Sales, Customer Service, Field Service, and Customer Insights - Journeys.

• Provide expert advice to clients on CRM strategy, digital transformation, and the adoption of the platform.

• Build, mentor, and oversee a team of consultants and technical experts.

• Establish delivery standards and ensure the execution of high-quality projects.

⛳️ Requirements

• A minimum of 8 years of experience in implementing Microsoft Dynamics 365 CE or similar enterprise CRM solutions.

• A Bachelor's degree in business, information systems, or a related discipline.

• Strong proficiency in D365 CE, especially in Sales, Customer Service, and Field Service modules.

• Experience in building, scaling, or leading a CRM/D365 CE consulting practice.

• Practical experience with CRM implementations, solution design, and project delivery.

• Familiarity with Microsoft Power Platform (Power Apps, Power Automate, Dataverse).

• Strong skills in consulting, business development, client management, and leadership.

• Exceptional communication, problem-solving, and organizational skills.

🏝️ Benefits

• Performance-based bonuses (Production, Recruiting Referral, and New Business Referral).

• Company-sponsored medical, dental, life, and disability insurance.

• 401(k) retirement plan.

• Opportunities for increased compensation as the team expands.