MRI Clinical Applications Specialist

This is a fully remote position, open to applicants in New Jersey, +1 more state.

📋 Description

• Organize, implement, and document training programs based on specific agendas.

• Assist customers in achieving proficiency in image quality, workflow efficiency, and protocol enhancement.

• Provide technical and clinical leadership during the pre-sales phase by showcasing modality products, their applications, features, and advantages.

• Act as a clinical subject matter expert and a point of contact for the sales team.

• Collect competitive-account market insights and share them with GE HealthCare stakeholders.

• Promote new product features and clinical methodologies.

• Collaborate with customers to create training plans and strategies for product integration and ongoing education.

• Assist at trade shows and professional meetings by conducting product demonstrations and customer training.

• Recognize customer satisfaction concerns and help with escalations, problem-solving, and specialized training requests.

• Cultivate customer relationships, including with key opinion leaders, to standardize and enhance protocols.

• Advocate for hybrid training delivery for customers.

• Maintain documentation before and after training sessions.

• Adhere to Quality Management System and EHS procedures and policies.

• Foster clinical excellence, customer success, care quality, and business growth throughout the Northeast Region.

⛳️ Requirements

• Bachelor’s degree from an accredited institution or equivalent professional experience.

• An associate degree or a high school diploma/GED along with relevant clinical or technical education and experience may qualify as equivalent experience.

• ARRT or equivalent licensure with relevant modality specialty certification is required.

• At least three (3) years of experience as a technologist in an imaging modality or similar clinical/technical experience related to the designated modality.

• Proven experience in delivering clinical or technical training in healthcare, clinical, or service settings.

• Extensive travel is required, over 80% (4–5 days per week including overnight stays and some weekends), within the territory via car, air travel, train, etc.

• Preferably five (5) or more years of experience with GE HealthCare or comparable imaging systems within the assigned modality.

• Demonstrated experience with imaging systems, workflow optimization, and development and standardization of protocols is preferred.

• A comprehensive understanding of clinical education training and its associated process implementation is preferred.

• Experience in conveying complex information and adapting messaging for different audiences is preferred.

• Familiarity with healthcare information systems, networking principles, and fundamental IT infrastructure is preferred.

• Proficiency in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and OneNote is preferred.

• Strong written and verbal communication skills are preferred.

• Must be legally authorized to work in the United States; employment visa sponsorship is not available.

🏝️ Benefits

• Medical, dental, and vision insurance.

• Paid time off.

• 401(k) plan with opportunities for employee and company contributions.

• Life, disability, and accident insurance.

• Tuition reimbursement.

• Opportunities for professional development.

• Competitive salary.

• Performance-based incentive compensation, which may include cash bonuses and/or long-term incentives (LTI).

• Hybrid training delivery options.

• Relocation assistance is not provided.