Mortgage Sales Supervisor

This is a fully remote position, open to applicants in California.

📋 Description

• Overseeing the daily operations associated with loan origination tasks for a small team of Mortgage Loan Originators in a designated out-of-footprint (OFP) area.

• Ensuring timely acquisition of documents necessary for processing, underwriting, and closing from the appropriate sources.

• Achieving specific annual loan volume origination targets set by senior management.

• Cultivating relationships with referral sources to maintain a consistent flow of loan volume from real estate brokers, builders, and other external channels.

• Actively engaging in local and state mortgage banking, realtor, and builder trade associations.

• Keeping a comprehensive understanding of mortgage industry knowledge and current issues.

• Fostering collaborative partnerships within U.S. Bank Home Mortgage and other U.S. Bank business lines to enhance customer relationship building and increase product sales.

• Responsible for interviewing and recruiting new talent while proactively enhancing employee retention through development and positive engagement strategies.

⛳️ Requirements

• High school diploma or equivalent qualification.

• A minimum of two years of experience in mortgage sales.

• Proven skills in new business development and relationship management.

• Strong understanding of sales techniques and strategies.

• Comprehensive knowledge of mortgage products/services, operations, and current market trends.

• Basic understanding of pricing and underwriting requirements from various mortgage insurance providers.

• Practical knowledge of underwriting criteria for FNMA, FHLMC, FHA, VA, local bonding programs, and private investors, acquired through on-the-job training or relevant real estate brokerage experience.

• Familiarity with local, state, and national regulations (e.g., zoning ordinances, Truth-in-Lending, RESPA, energy audit requirements, etc.).

• Well-honed customer service and relationship management skills.

• Strong attention to detail and analytical skills for financial information.

• Excellent interpersonal, verbal, and written communication abilities.

• Must be capable of fulfilling duties outside of their usual work location as required.

🏝️ Benefits

• Healthcare coverage (medical, dental, vision).

• Basic term life and optional term life insurance.

• Short-term and long-term disability coverage.

• Pregnancy disability and parental leave.

• 401(k) plan and employer-funded retirement options.

• Paid vacation ranging from two to five weeks based on salary grade and tenure.

• Up to 11 paid holidays per year.

• Adoption assistance program.

• Sick and Safe Leave accrual of one hour for every 30 hours worked, up to 80 hours per calendar year, unless otherwise mandated by law.