Mortgage Sales Supervisor

This is a fully remote position, open to applicants in California.

📋 Description

• Overseeing the daily operations associated with loan origination tasks for a small team of Mortgage Loan Originators within a designated out of footprint (OFP) area.

• Ensuring timely acquisition of documents necessary for processing, underwriting, and closing from the appropriate sources.

• Achieving specific loan origination volume targets established annually by senior management.

• Building relationships with referral sources to ensure a consistent flow of loan volume from real estate brokers, builders, and other external entities.

• Actively engaging in local and state mortgage banking, realtor, and builder trade associations while maintaining a comprehensive understanding of mortgage industry knowledge and current issues.

• Fostering collaborative partnerships within U.S. Bank Home Mortgage and other divisions of U.S. Bank to enhance customer relationships and promote additional product sales.

• Responsible for recruiting new talent, conducting interviews, and actively retaining employees through development and positive engagement strategies.

⛳️ Requirements

• High school diploma or equivalent certification.

• A minimum of two years of experience in mortgage sales.

• Proven skills in new business development and relationship management.

• Strong understanding of sales techniques and strategies.

• Extensive knowledge of mortgage products/services, operations, and current market trends.

• Basic understanding of pricing and underwriting requirements from various mortgage insurance providers.

• Familiarity with underwriting standards for FNMA, FHLMC, FHA, VA, local bonding programs, and private investors, gained through on-the-job training or real estate brokerage experience.

• Awareness of local, state, and federal regulations (such as zoning laws, Truth-in-Lending, RESPA, energy audit requirements, etc.).

• Excellent customer service and relationship management skills.

• Strong attention to detail and the ability to analyze financial data effectively.

• Good interpersonal, verbal, and written communication abilities.

• Must be capable of fulfilling job responsibilities outside of the regular workplace.

🏝️ Benefits

• Comprehensive healthcare options (medical, dental, vision).

• Basic term life and optional term life insurance.

• Short-term and long-term disability coverage.

• Pregnancy disability and parental leave benefits.

• 401(k) plan and employer-sponsored retirement benefits.

• Paid vacation time ranging from two to five weeks, depending on salary grade and length of service.

• Up to 11 paid holidays each year.

• Adoption assistance programs.

• Sick and Safe Leave accrual of one hour for every 30 hours worked, capping at 80 hours per calendar year unless otherwise mandated by law.