Mortgage Sales Manager

This is a fully remote position, open to applicants in Virginia.

📋 Description

• Oversee loan production for a specific team of Mortgage Loan Officers within a designated geographic region.

• Facilitate sales and business development initiatives for the sub-market under the guidance of the Regional Mortgage Sales Manager.

• Recruit Mortgage Loan Officers for the assigned territory.

• Establish objectives, nurture staff, evaluate employee performance and compensation decisions, foster teamwork, and address disciplinary actions.

• Drive profitable growth for the assigned team while achieving regional targets.

• Manage production aspects and business pipelines for the sub-market.

• Seek new referral sources.

• Evaluate team development and training requirements.

• Supervise 8–12 Mortgage Loan Officers, including conducting performance reviews, PIPs, training, time card management, and expense approvals.

• Participate in regional retail meetings.

• Maintain relationships with retail management, Wealth, and other bank partners to enhance internal referral strategies.

• Complete and oversee necessary compliance training.

• Achieve personal and team CRA/LMI lending objectives.

• Meet with prospects referred by realtors, developers, attorneys, and other sources.

• Articulate mortgage products and suggest solutions aligned with customer needs.

• Guide clients through the mortgage application process and manage their expectations.

• Ensure all applications and supporting documentation are accurate and complete.

• Sell and originate residential mortgage loans in compliance with policies, regulations, and objectives.

• Generate referrals for mortgage and additional company products.

• Input loan information into the mortgage loan system and maintain supporting documentation.

• Underwrite loans within authority utilizing point-of-sale underwriting systems.

• Submit materials for processing and underwriting, resolve conditions, finalize commitments, and prepare for closing.

• Communicate with customers, underwriters, processors, realtors, and closing agents.

• Attend closings as necessary.

• Stay updated on mortgage products, laws, regulations, policies, and industry trends.

• Participate in homebuyer seminars, home shows, broker meetings, and financing workshops.

• Recommend modifications to products, programs, and pricing.

• Ensure successful audits and examinations.

• Address complex mortgage needs.

⛳️ Requirements

• A Bachelor's Degree or equivalent work experience required.

• Minimum of 5 years' experience in mortgage origination.

• At least 3 years of management experience required.

• In-depth knowledge of the mortgage industry and its guidelines.

• Exceptional sales skills.

• Strong oral and written communication abilities.

• Excellent motivational skills.

• Familiarity with residential mortgage industry trends and products.

• Capability to thrive in a fast-paced and evolving environment.

• Must qualify for employment with a covered financial institution under Regulation Z.

• Must be eligible for registration as a mortgage loan originator with the NMLS under the SAFE Act.

• Successful completion of a criminal background check and credit report check.

• Required disclosures/certifications regarding administrative, civil, and/or criminal findings from any government agency/authority.

• Occasional domestic travel required; no international travel.

🏝️ Benefits

• Competitive base salary along with variable compensation/incentive awards, including the potential for cash and/or equity incentive awards.

• Comprehensive health and well-being benefits.

• Savings and retirement programs.

• Paid time off, which includes Vacation PTO, Flex PTO, and Holiday PTO.

• Banking benefits and discounts.

• Opportunities for career development.

• Recognition and rewards programs.

• Regular discussions on career development and performance.

• Access to an online learning platform.

• Mentoring programs available.

• Training and onboarding sessions provided.

• Opportunities for domestic travel.