Mortgage Loan Processor

This is a fully remote position, open to applicants in Kentucky, +3 more states.

📋 Description

• Process, manage, and finalize Mortgage/Real Estate loans

• Confirm the accuracy and completeness of loan documentation

• Establish new accounts and maintain loan records and files

• Oversee the loan pipeline to ensure an efficient and compliant flow throughout the loan process

• Handle multiple loan files while collecting and recording customer information

• Ensure the timely processing of mortgages

• Stay updated on agency guidelines, internal underwriting and processing procedures, and Company policies

• Collaborate with the Production Sales Team to guarantee high-quality service both internally and externally

• Obtain property and loan documentation, including employment verification, insurance evidence, payoffs, tax transcripts, credit supplements, condo questionnaires, subordination requests, and title work

• Work with Underwriters to address loan conditions when queries arise

• Follow up with borrowers and vendors to ensure timely receipt of requested documentation

• Maintain compliance with regulations and bank policies, including the Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements

• Support, uphold, and exemplify the organization’s core values and standards

• Complete other reasonable tasks assigned by management

• Communicate effectively with customers, vendors, management, and colleagues via telephone and email

• Remain stationary for extended periods and utilize office equipment such as computers, calculators, copiers, and telephones

⛳️ Requirements

• High school diploma or equivalent is required

• Two to four years of relevant experience is required

• Must reside within the Bank's operational areas of Tennessee, Virginia, North Carolina, and Kentucky

• Current understanding of real estate law and procedures

• Strong organizational abilities

• Self-driven and results-oriented

• Customer service-oriented

• Excellent communication skills

• Capacity to multitask in a fast-paced environment

• Strong follow-up skills

• Ability to adapt to a quick-paced, multi-demand, and constantly evolving work environment

• Advanced proficiency in Excel, Word, and Windows-based applications

• Strong analytical abilities

• Capability to accurately gather and process both verbal and written information and prepare or review documents

• Good manual dexterity for frequent use of standard office equipment

• Out-of-town or overnight travel may be necessary

🏝️ Benefits

• Full-time employment

• Remote work arrangement

• Equal opportunity employer